India's Largest Provider of IOT Enabled Feedback Solution
Manage customer experience dynamically to build satisfied, loyal, and advocate customers, and thus impact profits and growth. Understand customer experience in real time at distributed locations and at different touchpoints. Collect feedback across multiple channels for multiple business metrics.
Gaia’s SmartFeedback AIOT and SaaS solution collects customer feedback from IOT and Digital channels and provides an integrated real-time view of customer experience. In-built action engine enables immediate response management. Big data and Machine Learning led cloud analytics provides systemic insights into business performance.